DELIVERY & RETURNS

DELIVERY

Delivery is FREE for all UK orders.

Please email sales@utfr.co.uk if you would like a cost for delivery outside of the UK.

 All orders are shipped using Royal Mail,.
Please allow 3-5 working days for delivery, unless otherwise stated.

RETURNS

RETURNS CONTACT FORM

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If you are not satisfied with your goods we will happily issue you a replacement or refund assuming they are returned within 14 days.


Before returning please contact us via email at returns@utfr.co.uk or use the retrurns contact form notifying us that you would like to make a return. Please indicate whether you would like a replacement or a refund we will get back to you within 24 hours with further instructions.


We advise all returned items are sent via a signed for, trackable service as we cannot take responsibility for items damaged or lost in the return transit.